Processing time

All orders are processed within 2-3 business days. Orders are not processed or shipped on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.


Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. USPS First class package service varies between a 4-6 day delivery time-frame for US customers. Keep in mind, delivery delays can occasionally occur


Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 48 hours.


Customs, Duties and Taxes

Shieldfolio Inc. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

For customs and duties calculations for international shipping, you can use the online tool "SimplyDuty".

Here are the product HS Codes: Stonebook - 4820.10, Ghost Pen - 9608.10



Shieldfolio Inc. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.


International Shipping Policy

We also ship outside the U.S. to various countries. Review the shipping rate at checkout, as the cost varies by country.